Proactive Tenant Engagement Tools Bolster Tenant Safety

ETS Helps With Two-Pronged Approach for Proactive Preparedness


JBP_Phone_Fireman2Since its inception in 2004, National Preparedness Month is part of a governmental effort to strengthen the United States’ preparedness capabilities In CRE, we utilize preparedness tools that encompass prevention, protection, response, and recovery efforts to prepare our properties for all hazards – whether an active shooter (ETS offers FBI’s active shooter preparedness video free to clients), terrorist attack, chemical incident, fire or natural disaster, and this month serves as a great reminder to reinforce prevention tools we have in place, or implement the ones we don’t.

As a third party to the industry offering comprehensive apps and services, ETS provides tools managers can use to effectively prepare tenants for, as well as mediate, an extenuating circumstance in an around a property.

While preparedness remains the ultimate priority, tenants will take solace and comfort in simply knowing that such resources are at their disposal.



ETS Offers Two Prong Approach to Safety and Preparedness

Helping owners and managers prepare tenants, in advance of extenuating circumstances, as well as having the ability to efficiently and effectively communicate with them during an emergency, can make the critical difference.

1. An Ounce of Prevention is Worth a Pound of Cure

You might find yourself asking: “How might WE provide information to our tenants in advance of extenuating circumstances?” And more specifically…

  • Do we have a centralized Emergency Preparedness resource?
  • Is it available on mobile?
  • Do we have alert messaging capabilities?
  • Do we know if our tenants are aware and using preparedness resources?

If your answer is “that’s a negative,” we’d like to help!  Read on to learn about best practices, proactive preparedness and how to best leverage National Preparedness Month with tools from Electronic Tenant® Solutions.

An invaluable, web-based, desktop and mobile informational  hub providing 24 / 7 access to any and all information needed by tenants and others associated with the property.
etp-info-2 Emergencies take many forms:

  • Active Shooter
  • Bomb Threat
  • Civil Disturbances
  • Elevator Malfunction
  • Fire and Medical Emergencies
  • Flooding
  • Power Outage
  • Severe Weather
  • Toxic Hazard

Set up a portal that outlines procedures for each emergency type, so tenants are in the know … before an event happens.


  • Mobile Property

    Mobile Property is your building’s Electronic Tenant® Portal available 24/7/365 in your pocket. Tenants have access to all the information and features of the Electronic Tenant® Portal specifically designed for any mobile device. Most notably, tenants will have Emergency Procedures at their fingertips and receive alerts through the app (as well as text messages and email).
  • Proactive Tenant Engagement – use communications apps like Instant Alert and Email Notification to deliver preparedness tips and point tenants to resources like Electronic Tenant® Portal and Mobile Property Emergency Procedures as well as video training and testing tools. Elevator and lobby signage are also great ways to foster awareness of resources.
  • Video Training & Testing Application

    An ETS application that promotes, and documents, preparedness and understanding of procedures required in mitigating circumstances.  It aims to equip property management personnel with the capacity to provide insurance companies detailed reports evidencing occupant preparedness for extenuating circumstances lessening a property’s liability exposure and associated costs.
  • Prepared Property Package
    This is a unique tool offered by Electronic Tenant® Solutions that combines emergency preparedness content and web-based application functionality to proactively engage and prepare tenants for any extenuating circumstances.

2. Streamlined Communications During an Event Can Save Lives

  • Instant Alert Application

    Professional-grade, powerful and agile alert app that allows for an effective and efficient way for property managers to keep tenants aware and prepared for changing circumstances in the property.
  • Email Notification

    A professional-grade, web-based, individual / group / property / portfolio email application.

Call us prepared! When minutes to safety can mean saving time and saving lives, online and mobile communication tools become truly invaluable resources. By integrating such resources ahead of time you allow your team to be better informed, better equipped, and better prepared before and during an emergency.


Check out our new site at for more information or contact us at 202.342.7090.


Can’t Get Enough? More on Preparedness From our Blog…

  • Communication is the Mother of PREVENTION
    A recent article at reviews potential losses to Commercial Property Owners and tenants in the wake of a major natural disaster.  However, they don’t have to be sitting ducks. Read more on how owners and tenants of major commercial buildings can take control and prevent loss with ETS Communication Apps.

  • Got Tools? It’s All About Having the Right Ones …at the Right Time
    Seeing the Critical Difference with ETS Prepared Property – Preparing your tenants, in advance of extenuating circumstances, as well as having the ability to efficiently and effectively communicate with them during an emergency, can make the critical difference. Read our blog article with case study on Super Storm Sandy and how NYC Owners and Tenants are becoming “Climate-Ready” with comments from Dan Zarrilli, the Director of the NYC Office of Recovery and Resiliency
  • Property Managers Take Heed from Sandy
    Hey Property Managers, are you properly equipped to handle the wide-range of emergency situations that can take place at, or around, your property? Check out our review of Bisnow’s article on the aftermath of Hurricane Sandy and what some PM’s are now doing to take back preparedness!
  • Northeast Properties Use ETS Instant Alert App to Notify Tenants of Recovery Status
    A preemptive notice out to all of our subscribers in the North East Region of the United States, encouraging them to utilize Instant Alert and Email Notification Applications before and during Hurricane Sandy. see post.
  • Read BOMA’s Emergency Preparedness Statement