Communications with Tenants is a hallmark of satisfaction, renewal intention. (Kingsley Associates) 81% of respondents perceived amenities as integral to the employee experience. (CBRE Americas Occupier Survey) Failing to provide…
Why Include Tech this Budget Season? Technology is critical to key elements of tenant satisfaction and renewal intention – responsiveness, proactive communications, professionalism. (Kingsley Associates) Technology improves operational efficiency. Almost…
Reaching Tenants Means Taking a Closer Look. When you use a property management software, you want to make sure that they are on board and well-versed in its operations.
Using a centralized information hub like that of a tenant management system, can ease the burden put on building management to quickly disseminate important property information. Here are some advantages:…
According to an international survey conducted by the Building Owners and Managers Association (BOMA), service and engineering were among the top 5 factors which tenants said affected their satisfaction level. In…
Mobile Task Manager Newest Feature: PUSH NOTIFICATIONS An extension of an already robust service request tool, push notifications in ETS’ Mobile Task Manager, allow for real-time alerts to management, engineering…
