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Category: Best Practices

Posted on September 5, 2018November 1, 2018

White Paper: Improved Communications and Amenity Offerings Boost Satisfaction

Communications with Tenants is a hallmark of satisfaction, renewal intention. (Kingsley Associates) 81% of respondents perceived amenities as integral to the employee experience. (CBRE Americas Occupier Survey) Failing to provide…

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Posted on September 5, 2018October 24, 2018

Top 5 Reasons You Need Tech in Your Budget

Why Include Tech this Budget Season? Technology is critical to key elements of tenant satisfaction and renewal intention – responsiveness, proactive communications, professionalism. (Kingsley Associates) Technology improves operational efficiency. Almost…

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Posted on July 3, 2018September 5, 2018

How Can Property Management Tools Help With Tenant Retention?

Reaching Tenants Means Taking a Closer Look. When you use a property management software, you want to make sure that they are on board and well-versed in its operations.

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Posted on March 30, 2018April 19, 2018

Boost Awareness and Efficiency at Your Property with a Tenant Portal. (Now Responsive)

Using a centralized information hub like that of a tenant management system, can ease the burden put on building management to quickly disseminate important property information.  Here are some advantages:…

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Posted on February 9, 2018February 14, 2018

How to Win Tenants’ Hearts: Communication, Responsiveness, Safety & Security

According to an international survey conducted by the Building Owners and Managers Association (BOMA), service and engineering were among the top 5 factors which tenants said affected their satisfaction level. In…

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Posted on February 9, 2018September 5, 2018

MTM New Feature: Push Notifications Drive Responsiveness, Efficiency

Mobile Task Manager Newest Feature: PUSH NOTIFICATIONS An extension of an already robust service request tool, push notifications in ETS’ Mobile Task Manager, allow for real-time alerts to management, engineering…

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