Category: Best Practices
White Paper: Improved Communications and Amenity Offerings Boost Satisfaction
Communications with Tenants is a hallmark of satisfaction, renewal intention. (Kingsley Associates) 81% of respondents perceived amenities as integral to the employee experience. (CBRE Americas […]
Top 5 Reasons You Need Tech in Your Budget
Why Include Tech this Budget Season? Technology is critical to key elements of tenant satisfaction and renewal intention – responsiveness, proactive communications, professionalism. (Kingsley Associates) […]
How Can Property Management Tools Help With Tenant Retention?
Reaching Tenants Means Taking a Closer Look. When you use a property management software, you want to make sure that they are on board and well-versed in its operations.
Boost Awareness and Efficiency at Your Property with a Tenant Portal. (Now Responsive)
Using a centralized information hub like that of a tenant management system, can ease the burden put on building management to quickly disseminate important property […]
How to Win Tenants’ Hearts: Communication, Responsiveness, Safety & Security
According to an international survey conducted by the Building Owners and Managers Association (BOMA), service and engineering were among the top 5 factors which tenants said […]
MTM New Feature: Push Notifications Drive Responsiveness, Efficiency
Mobile Task Manager Newest Feature: PUSH NOTIFICATIONS An extension of an already robust service request tool, push notifications in ETS’ Mobile Task Manager, allow for […]
