Using a centralized information hub like that of a tenant management system, can ease the burden put on building management to quickly disseminate important property information.  Here are some advantages:

  • Keep up with tenant on demand info expectation – tenants can quickly access property details from anywhere, on any device
  • Portals are customizable by property and portfolio
  • Portals can target tenants, or prospective tenants and show property operations, events, safety, reservations, policies, services, amenities, available space
  • Each portal comes with a team of website and content experts – no heavy lifting
  • Having a single hub for all property info makes it easy to scale, as well as integrate third party applications – like Energy Star – one place for everything
  • Management brand gets a boost with professional property website

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If you own or manage a property, no matter the size, you’re no doubt trying to make it run as efficiently as possible. One way to do this is to provide your tenants with as much information as possible, putting it at their fingertips so that they can solve the problem — or at least be informed about it — before bringing it to you.

The Electronic Tenant® Portal gives you a place to keep all of this information so that your tenants stay as informed as possible about the building they occupy.  Check out the advantages of our most recent portal feature – responsive design!

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The Electronic Tenant® Portal is compatible on Desktop & Mobile. Click to Tour.

Customizable Platform Works For Everyone

Many pieces of commercial property management software are limited in what they offer. Some might be geared toward the management of office space, while others are more interested in dealing with property risk management or maintenance.

We took all of that into consideration when we created our Electronic Tenant® Portal. It’s the most highly-customizable tenant website in the CRE tech market, scalable to the needs of every property manager out there. There’s no need for you to use multiple sites when you can use just one to promote your property. Start maximizing your resources right here.

 

 


Keep Your Information In a Central Location

Every one of your corporate tenants visits dozens of sites every day in order to run their business. Every tenant is visiting just as many for their job and for personal reasons. They don’t want to have to visit a dozen more just to access the information about the building they’re working in.

An Electronic Tenant® Portal keeps everything in one central location so that tenants always know where to go. Instead of hopping to one site to find out who to call for plumbing issues and another to figure out what to do in the event of building emergencies, all they need is one web address — and one login — that will get them the information they need.

This not only makes tenants happier, but it also saves you time. If a tenant can’t find a particular piece of information, they’re not going to look for it for very long before calling you up and asking where it is. Instead of having to take time out of your day to help them find a particular piece of information, you can simply point them to your property portal. Neither you nor the tenant will ever have to wonder how to find a particular piece of information related to the building ever again.


Keep Tenants Informed

You never want a tenant to say “well I didn’t know that was happening.” Our portal was built with both building managers/owners and the tenants in mind as a single location where tenants can go to stay informed and securely access important documents, from desktop, mobile or tablet – anywhere there’s a wifi connection!  This is especially important as it relates to specific property initiatives, like sustainability programs, wellness programs, and emergency preparedness and safety protocol.

 

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Prepared Portal

It’s an excellent place to keep both long-term and short-term information. For instance, instead of having to call up each tenant or hope that they just happen to see signs on bulletin boards, you can tell them the exact dates on which they should expect the hallway carpet to be replaced or the fire alarm to be tested. As long as every tenant has access to this building information, you’re covered next time you hear “I wasn’t told this was happening.”

 

 


Keep Your Brand Strong

The more information you put on our tenant portal, the more often tenants will frequent it. And every time they do, they’re going to have your company’s logo right in front of them. While they might not be able to recall the company that owns their car loan, they will certainly remember your company and the way it gathered all of the information into one place in order to make their lives easier!

As with tenants, the same holds true for your leasing sector.  Leasing portals allow for the showcasing of the property for prospective tenants.

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Leasing Portal Sample – Hines’ Triton Towers

Let’s Get Started!

Once you get started with the Electronic Tenant® Portal, you’ll wonder how you ever got along without it. It not only has all of the features you’re looking for; it also has features you never knew existed that can make your life so much easier. Click here to learn more about it and how it can make your building management and tenant relations as easy as they can possible be. We look forward to working with you!

Reach out to us with questions – we’d love to help you get started on the path to seamless tenant communication.

Posted by Electronic Tenant® Solutions

Electronic Tenant® Solutions' web-portals and applications are deployed by over half a billion square feet of preeminent commercial property, and has become a leading resource for redefining the tenant experience.