“Successfully deploying technology is increasingly vital to achieving
the CRE Industry’s core mission of delivering asset value.”
~BOMA’s Commercial Real Estate Technology Trends 2018 Report

New research from BOMA International uncovers challenges and keys to success in technology selection, integration and adoption. With ETS’ 16+ years serving the technology needs of leading CRE firms we thought we’d share key findings and some perspective:

  • Key FindingSolutions mandated by corporate offices or building owners are 20 percent more likely to be “highly effective” than solutions selected at the property level.

    ETS’ perspective: No question. Mandated solutions deliver operational efficiency, consistency in best practices, workflow, data, better benchmarking and overall performance. A major REIT deployed the ETS platform across 200+ properties, over 9 management companies. The results speak for themselves:

Screen Shot 2018-07-30 at 12.05.34 PM

Learn More About How ETS Drives Renewal Intention & Retention

  • Key FindingSeek technology partners and solutions who prioritize integration and collaboration with other services.

    ETS’ perspective: ETS has long prioritized integration with other tech providers. While the ETS platform is expansive – operations, communications, risk management, energy, leasing  & marketing, reservations and tenant engagement – needs and resources change periodically.  Below is an example of integration with MACH Energy and Energy Star Portfolio Manager:

Screen Shot 2018-09-04 at 4.00.09 PM

Screen Shot 2018-09-04 at 4.00.47 PM

Learn More About How ETS Integrates Third-Party Solutions

  • Key Finding: Achievers place a higher priority on customer service and brand image in their technology purchase decisions.

    ETS’ perspective: For over 16 years, ETS has based its products and solutions on the bespoke experience offering a full-service design and support team aimed at delivering premium, white label solutions for clients and their tenants.  

Screen Shot 2018-09-04 at 4.06.04 PM

Branded Electronic Tenant Portal

Screen Shot 2018-09-04 at 4.04.42 PM

Branded Property Communications

  • Key Finding: Achievers choose highly effective solutions 4 times more often than Trailers.ETS’ perspective: While ETS client list is dominated by achievers we can help any property succeed. Check the full list here.

Click for more on BOMA’s CRE Tech Trends Report 2018.

Posted by Electronic Tenant® Solutions

Electronic Tenant® Solutions' web-portals and applications are deployed by over half a billion square feet of preeminent commercial property, and has become a leading resource for redefining the tenant experience.