ETS’ Perspective on BOMA’s Commercial Real Estate Technology Trends 2018

“Successfully deploying technology is increasingly vital to achieving
the CRE Industry’s core mission of delivering asset value.”
~BOMA’s Commercial Real Estate Technology Trends 2018 Report

New research from BOMA International uncovers challenges and keys to success in technology selection, integration and adoption. With ETS’ 16+ years serving the technology needs of leading CRE firms we thought we’d share key findings and some perspective:

  • Key FindingSolutions mandated by corporate offices or building owners are 20 percent more likely to be “highly effective” than solutions selected at the property level.

    ETS’ perspective: No question. Mandated solutions deliver operational efficiency, consistency in best practices, workflow, data, better benchmarking and overall performance. A major REIT deployed the ETS platform across 200+ properties, over 9 management companies. The results speak for themselves:

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Learn More About How ETS Drives Renewal Intention & Retention

  • Key FindingSeek technology partners and solutions who prioritize integration and collaboration with other services.

    ETS’ perspective: ETS has long prioritized integration with other tech providers. While the ETS platform is expansive – operations, communications, risk management, energy, leasing  & marketing, reservations and tenant engagement – needs and resources change periodically.  Below is an example of integration with MACH Energy and Energy Star Portfolio Manager:

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Learn More About How ETS Integrates Third-Party Solutions

  • Key Finding: Achievers place a higher priority on customer service and brand image in their technology purchase decisions.

    ETS’ perspective: For over 16 years, ETS has based its products and solutions on the bespoke experience offering a full-service design and support team aimed at delivering premium, white label solutions for clients and their tenants.  

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Branded Electronic Tenant Portal
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Branded Property Communications

  • Key Finding: Achievers choose highly effective solutions 4 times more often than Trailers.ETS’ perspective: While ETS client list is dominated by achievers we can help any property succeed. Check the full list here.

Click for more on BOMA’s CRE Tech Trends Report 2018.