Mobile Apps Drive Operational Efficiencies & Tenant Communications to Increase Satisfaction & Retention

“ETS’ mobile apps – Mobile Task Management for property staff and Tenant Center for property occupants – deliver considerable operational efficiency, cost savings, invaluable data and initiative advancement while satisfying ‘on demand’ expectations that enhance the tenant experience.”
– Ian E. O’Neil, CEO Electronic Tenant Solutions.

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Communications + ETS Tenant Center


ETS Provides Edge with Tenant Focused Mobile App – The Tenant Center

The Tenant Center app allows for on-demand services to be rendered, from notifications alerts, to enabling the ability to manage from anywhere in a property.  A substantial mobile communications tool affords management more time for important things like tenant face time, relationship building, and less time muddling through paperwork. In an extreme circumstance, targeted notifications allow for up-to-the-minute updates to all floor wardens and tenant groups for directions on how to stay safe in an emergency.

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For the tenant – they can login into their property’s tenant center, update their contact information or notification preferences seamlessly for property manager enabled communications.  No time gets wasted when property managers need to connect – and tenants receive the messages they opt-in for – so engagement is boosted because tenant feels heard.  Property Managers feel communications are targeted and not wasted.


Tenants update contact information or notification preferences seamlessly for property manager enabled communications. Our Tenant Center App is now available for download by you and your team at the App Store and on Google Play.

ETS Provides Edge with Operations Focused Mobile App – The Mobile Task Manager

Having property solutions that deliver preventative maintenance on the fly is paramount for the tech savvy engineer. It is equally important for them to readily access work order requests, respond to a task, and alert the completion of a task all within one app via mobile; this is key to operational efficiency. It not only allows the engineer quick and seamless task fulfillment, but it allows them to communicate clearly to those whose work experience at the property depends on them – including both tenants and management.

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ETS’ Mobile Task Manager – Operations: Service Request /                                                                 Work Order Application & Preventative Maintenance App

Did you know, our highly customizable and comprehensive Mobile Task Manager app just became more accessible – learn more at Mobile Task Manager: Does Your Team Have the App?

More than ever, mobile technology is an intrinsic part of our personal and professional lives, providing on-demand services like retrieving a boarding pass, to ordering a latte,  to booking a car service.  While the commercial real estate industry has historically been slower to embrace mobile tech, adoption is now on the rise, with property managers now experiencing a boost in efficiencies long enjoyed by early adopters in consumer-related industries.

Since it’s inception 15 years ago, Electronic Tenant Solutions has been developing desktop and mobile applications that make it easier for property staff to not only operate properties and portfolios more efficiently but also to engage, educate and empower tenants regardless of whether they’re at in the office or on the go.


Peter Riguardi, president of JLL’s New York Tri-State region, was quoted in the Commercial Observer as saying, “industry professionals are able to get information through mobile technology that used to be provided monthly on an “instantaneous basis.”  Part of the push to innovate has derived from investors seeking increased transparency and a property’s response to prove its value.


Get to know Electronic Tenant® Solutions.