As part of our ongoing efforts to improve your experience with Electronic Tenant® Solutions and related applications, our dedicated Customer Service Department has more valuable insight to offer you, in the form of their ‘Customer Service Tip of the Week’:

Having trouble logging into the Service Center (Mobile Task Management System) from your Blackberry?

Try taking the following action on your device:

•          In the Browser, press the MENU key

•          Click “Options”

•          Click “Cache Operations”

•          Beside Cache type, click Clear

Other helpful hints:

Be sure to enter the Service Center website into your browser (www.tenanthandbooks.com/service) instead of using a Bookmark or Favorites to access the site.

Be sure to log in and log out of the Service Center at the beginning and end of your shift.

Posted by etssocial

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