As part of our ongoing efforts to improve your experience with Electronic Tenant® Solutions and related applications, our dedicated Customer Service Department has more valuable insight to offer you, in the form of their ‘Customer Service Tip of the Week’:
Having trouble logging into the Service Center (Mobile Task Management System) from your Blackberry?
Try taking the following action on your device:
• In the Browser, press the MENU key
• Click “Options”
• Click “Cache Operations”
• Beside Cache type, click Clear
Other helpful hints:
Be sure to enter the Service Center website into your browser (www.tenanthandbooks.com/service) instead of using a Bookmark or Favorites to access the site.
Be sure to log in and log out of the Service Center at the beginning and end of your shift.
Electronic Tenant Solutions Blog 