BOMA 2018 in Review!

BOMA 2018: Your Big Moment!

ETS attended the BOMA International Conference and Expo held at the Henry B. Gonzalez Convention Center in San Antonio Texas last week. A 3-day event, the conference offered a chance for the most successful property professionals to reconnect, share ideas, learn and be recognized.  Our team immersed itself exhibiting at the Expo, leading a Solutions Showcase with client Akridge, and gaining insights and opportunities at networking and cocktail events.  It was a fast and energizing few days, that overall will help ETS and colleagues stay ahead of industry trends, maximize the effectiveness of our products, and optimize the performance of our clients’ commercial assets.

Here are the Highlights:


Booth 309 Engages Visitors at Tech Pavilion

The rise in technology and its integration into property management was top of mind during the course of the conference as CRE leadership grapples with how technology is affecting tenant needs. This was proven as steady traffic developed over three days in the Technology Pavilion. This year ETS and partner, Mach Energy, shared booth space to engage and enlighten visitors on the benefits of Property Management and Energy Management tools.

This year ETS was well represented at the booth. Visitors had the opportunity to gain a comprehensive view of the company as they connected with ETS Leadership and Business Development Teams.

With wide-screen slideshow and iPads in hand, staff was ready to provide visitors insight not only about what ETS offers but how seamless and turn-key technology integration really can be – providing decision makers with real data to apply to future tech application in their property or portfolio.  ETS was able to bolster existing relationships as well as make new connections.

Thanks to those who stopped by!


They are On the Path to Excellence…

The annual conference culminated with the greatly anticipated International TOBY Awards.  Out of 80 buildings, only 16 took home the coveted honor bestowed upon a building’s operational team.

ETS is honored to work with, and contribute to, the efforts of property personnel and companies dedicated to being the best in the business regionally, and nationally.  We congratulate all the TOBY finalists for a job well done this year, especially our friends and colleagues at the following properties:


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MIXED USE CATEGORY | Rowes Wharf, Boston

Kennedy Wilson

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UNDER 100,000 SF CATEGORY | 150 El Camino, Beverly Hills

Kilroy Realty

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250,000 – 499,000 SF CATEGORY | Key Center, Bellevue

Cushman & Wakefield

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500,000 – 1,000,000 SF CATEGORY | 271 17th Street, Atlanta


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500,000 – 1,000,000 SF CATEGORY |
Pleasanton Corporate Commons, Pleasanton

Brookfield Properties

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OVER 1,000,000 SF CATEGORY Bank of America Plaza, Los Angeles



Along with ETS CEO Ian O’Neil, Mary Claire Boucher of Akridge presented at the Solutions Showcase on Monday of the BOMA International Conference.  Ian reviewed how advances in application technology and smartphone devices are driving the on-demand culture for services both in and out of the workplace.  In order to stay competitive and respond to the changes in commercial tenants’ demands, commercial property owners or managers now have an opportunity to harness the technology needed to respond to changes in tenant behavior. The key benefit is targeted communication for specific tenant groups as well as the ability to streamline broader communications for better efficiency and engagement.

Mary Claire presented a case study on backlog and inefficiencies caused by outdated communications systems.  She reviewed the steps Akridge took to review and update their existing systems to boost engagement with their DC portfolio – especially at the well known Homer Building.  She introduced the Niche program – a targeted communications platform Homer building implemented to boost tenant affinity and engagement at the property, using ETS communication applications, with proven results in satisfaction.

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Congratulations to the following BOMA Leadership for achievements in excellence! 

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  Brian D. Cappelli

With over 20 years of experience in the commercial real estate industry, and served in various capacities with BOMA, current Vice President of Asset Management at GBX Group LLC, Brian D. Cappelli was named Chair-Elect of BOMA International.  Well done!

Congratulations to the following named the 2018 Class of BOMA Fellows:

    • Mark Dukes, CCIM, RPA, Vice President of Asset Management, Physicians Realty Trust, Atlanta, Georgia

    • Donald J. Fairgrieve-Park, RPA, Executive Vice President, British Columbia Region, QuadReal Property Group, Vancouver, British Columbia, Canada

    • Brian M. Harnetiaux, Senior Vice President, McCarthy Cook & Co., Costa Mesa, California

    • Richard H. Kenwood, CPM, CRX, CSM, FMA RPA, General Manager, Madison Marquette, Princeton, New Jersey

    • Peter Merrett, Speaker/Genie/Coach, The House of Wonderful, Oyster Bay, New South Wales, Australia

    • Sheldon S. Oppermann, CPM, J.D., MBA, RPA, Executive Vice President, Compass Properties LLC, Milwaukee, Wisconsin

    • Laura T. Ragans, RPA, Regional Property Manager, MBRE Healthcare, Orlando, Florida

    • Andrew J. Romerdahl, CCIM, MAI, Senior Regional Director, Providence St. Joseph Health, Seattle, Washington

    • Coleen M. Spratt, Managing Director/REMS Puget Sound, Colliers International, Seattle, Washington

    • Geoffrey M. Wardle, Partner, Spink Butler, LLP, Boise, Idaho

Cocktail Party at the Yard House


After a full day of education sessions, roundtables and booth networking, it was time to celebrate in San Antonio.  ETS, along with co-sponsors Schneider Electric and MachEnergy, proudly hosted colleagues and friends at BOMA to a night of cocktails and mingling at Yardhouse.

There was a great turnout and fantastic to see so many from Dilweg,  Granite Properties, Colliers, Akridge, Cushman & Wakefield, and Transwestern, just to name a few.
Thanks to all those who could join us!

That’s All Folks!

If you missed us at the booth, check out our website to get details about our people, our products and how to reach us. From all of us at ETS, here’s to a great conference — see you all in Salt Lake City in 2019!