As part of our ongoing efforts to improve your experience with Electronic Tenant® Solutions and related applications, our dedicated Customer Service Department has more valuable insight to offer you, in the form of their ‘Customer Service Tip of the Week’:

Are you having trouble logging into the Maintenance Center?

Try taking the following action on your computer:

  • Open your Internet browser
  • Select Tools from your toolbar menu
  • Select Internet Options
  • Under the Temporary Internet Options, select Settings
  • Under ‘Check for versions of stored pages,’ change the setting to ‘Every Visit to the Page’
  • Select ‘Delete Temporary Internet Files’ (this will delete browsing history, etc.)

Other helpful hints:

Make sure to type in the Maintenance Center web address (www.tenanthandbooks.com/maintenance) rather than using a Favorites or Bookmark to access the site.

Logging in and logging out of the Maintenance Center each day will help to avoid issues like this in the future!

Posted by etssocial

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s